We are delighted to announce that we have met the criteria and have achieved Hörmann Partner Status and are now recognised as one of a select number of Hörmann specialists around the UK.
Although Hörmann has many dealers of their products, not all are direct account holders and even fewer achieve the ‘Hörmann Partner Standard’. We hope that this reasserts that Freelance Entry Solutions are true experts in our field, especially when it comes to the supply, fit and ongoing maintenance of Hörmann products.
We now have our very own landing page on the official Hörmann website and can be found on the official Hörmann dealer finder, ready to help those customers looking for assistance in purchasing from a reputable Hörmann dealer in the South.
A Trip to Germany
Freelance Entry Solutions were one of a few dealers in the UK invited to Germany last year to be involved in the concept of creating some form of premium dealer recognition. It was a great opportunity to visit their new and hugely impressive Dealer Forum headquarters, visit another factory, and of course, have the chance to speak with other industry specialists.
What Are the Criteria to Be Considered a Hörmann Partner?
Partner Standard is awarded to all Hörmann dealers that have consistently delivered great service and customer experience to those buying a Hörmann product. The purpose behind the programme was to establish who the quality Hörmann installers are and reward them for providing excellent service that matches the quality of their trusted products.
There are a number of criteria that we at Freelance Entry Solutions have consistently met:
- Ensure our fitting team receive specialist installation training at the Hörmann academy
- Proactively follow up on enquiries from customers looking for Hörmann products
- Comprehensive knowledge and experience across the Hörmann range
- A presentable showroom that displays and demonstrates the latest Hörmann products
- Take care of warranties quickly and efficiently ourselves
- Maintain a positive customer service rating
- Adhere to guidelines of Partner Standard accreditation
- Financial stability with prompt payment history
Benefits for Our Customers
There are a number of benefits for Freelance Entry Solutions customers, including the confirmation that they are purchasing from a garage door and front door installer approved by the manufacturer. It also ensures that not only are you going to benefit from Hörmann products but all the fixtures and fittings will be Hörmann too and that the installation engineers are fully trained and familiar with the products.
We are also able to access extended warranties on Hörmann products, giving you that peace of mind that your purchase will last for years to come, keeping your property secure. We are confident in our level of customer service, which is reflected by our positive ratings and enabled us to obtain Partner status.
Our Hörmann Services
We are proud to offer the following services –
- Showroom facility – visit our friendly team, and get a feel for the Hörmann product range.
- Supply & Fit – our team are fully trained and up to date on the latest products from Hörmann.
- Supply Only – looking to purchase Hörmann products? We can help.
- Service & Repair – as part of our ongoing commitment to our customers, we are happy to service all Hörmann products purchased through us and we are on hand should you need any repairs.
- Spare Parts –if you require new or replacement components, we will be able to source and supply new parts.
The Hörmann Product Range at Freelance Entry Solutions
Hörmann is one of Europe’s leading names in garage doors, front doors and operators. We predominantly stock Hörmann products as they are of premium quality and meet the requirements of our customers.
In our Hörmann product range, you will find:
- Sectional Garage Doors
- Up-and-Over Garage Doors
- Rollmatic Roller Garage Doors
- HST Side Sliding Garage Doors
- Steel & Aluminium Front Entrance Doors
- Internal Doors
- Garage Door Operators
With so many options available, it is easy to see why Hörmann lead the way for commercial and residential doors. If you are looking for a Hörmann dealer who consistently delivers excellent customer service, uses premium equipment & parts and has fully trained engineers, why not get in touch today?